We use cookies or other tracers when you visit our website or use the Spendesk Solution that may be installed on your hardware (computer, tablet or mobile phone).
A cookie is a small non-executable text file, which is sent by our site or by third-party sites to your computer or your smartphone, and stored by your browser or your smartphone.
The deposit and recording of cookies can indirectly identify a user since they can detect the pages visited by a user on a site and remember their visit and profile. There are other tracking technologies that work in the same way as cookies, namely tracers, pixels and invisible gifs.
We use cookies which are essential for the use of the website; in particular, they allow you to access certain pages of our website or, for example, to store your login details. These cookies are necessary for the website or service to function and cannot be switched off in our systems.
We and our partners may also use cookies to analyse and measure traffic on our site, its use, the effectiveness of our campaigns, and cookies for the purposes of personalising the content or services displayed (real-time browsing personalisation, identification of browsing problems in order to offer assistance, etc.). The use of these cookies depends on your choice, which can be made and modified freely and at any time.
1. Cookies used on Spendesk’s website and for Spendesk Solution
a. Strictly necessary cookies
For the proper functioning of our website, we need to place technical cookies, which are essential for the use of the website or Spendesk Solution. They allow you to access certain pages of our website or, for example, to remember your username and password. These necessary cookies do not require your consent:
| Source | Type of cookie | Purpose | Retention period |
|---|---|---|---|
| Spendesk | lang | Remembers the user's selected language version of a website | Session |
| Spendesk | tracking-preferences | Cookie preferences' storage | 12 months |
| Spendesk | spendeskDeviceId ; SPX_DEVICE ; SPX_ACCESS_TOKEN ; SPX_REFRESH_TOKEN | User authentication | 12 months |
| Spendesk | spx_org_category | Used to optimize performances of the product | 1 month |
| Datadog | __dd_s | Website speed and performance recording in the context of statistics and load balancing | 4 hours |
| Fraud0 | f0_sid ; f0_uid | Detection and prevention of fraudulent website traffic (bots) | Session |
On our website and on Spendesk Solution, we also use cookies that require your consent; these may be our own cookies and third-party cookies:
b. Analytics and marketing cookies
We use third-party analytics and marketing cookies, pixels and other tracking technologies to understand your use of the site and its features and to provide you with a more relevant browsing experience or to personalize the content of our website or Spendesk Solution:
| Source | Type of cookie | Purpose | Retention period |
|---|---|---|---|
| HubSpot | __hssc | Identifies if the cookies data needs to be updated in the visitor's browser | 1 day |
| HubSpot | __hssrc | Used to recognize the visitor's browser upon reentry on the website | Session |
| HubSpot | __hstc ; hubspotutk | Allows the website to obtain data on visitor behaviour for statistical purposes | 1 year |
| Google Analytics | _ga ; _ga_# | Used to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit | 2 years |
| Google Analytics | _gat ; _gid | Used to generate statistical data on how the visitor uses the website | 1 day |
| Microsoft Clarity | _clck | Used for advertising, site analytics, and other operations | 1 year |
| Microsoft Clarity | _clsk | Used to store a user's session ID and also verify the clicks from ads. The cookie helps in reporting and personalization | Session |
| Segment | ajs_user_id ; ajs_anonymous_id | Identify a specific visitor and the number of specific visitors on a website | 1 year |
| Segment | ajs_user_id ; ajs_anonymous_id ; ajs_user_traits | Tracks visitors | Permanent (local storage) |
| Albacross | e.gif | Distinguishes between different users coming from the same IP-address | Session |
| Google Adsense | _gcl_au | Stores and tracks ad conversions | Permanent |
| Fullstory | fs_lua | Monitoring and analysis of user behavior | 1 hour |
| Fullstory | fs_uid | Monitoring and analysis of user behavior | 12 months |
| Webeo | IP recognition script | Users' business identification with IP recognition | 1 month |
c. Functional cookies
We use functional cookies to monitor the performance of our site and to enhance your browsing experience, for example, these tools enable you to communicate with us via live chat:
| Source | Type of cookie | Purpose | Retention period |
|---|---|---|---|
| Intercom | intercom-device-id-dqepe2ly | User behavior's monitoring and analysis and user support through messaging | 12 months |
| Intercom | intercom-session-dqepe2ly | User behavior's monitoring and analysis | 7 days |
| Segment | ajs_user_id | User behavior's monitoring and analysis | 2 hours |
| Segment | ajs_anonymous_id | User behavior's monitoring and analysis | 12 months |
| Amplitude Experiment | amp-exp-$default_instance-9FglOv | Keep track of the experiments you viewed to persist them across multiple sessions | Permanent (local storage) |
d. Targeting cookies
We use third-party targeting cookies to personalize and measure the effectiveness of advertising on our website and partner sites, based on the pages you visit:
| Source | Type of cookie | Purpose | Retention period |
|---|---|---|---|
| APISID ; SAPISID ; SSID | Personalized ads displaying and user information collection for videos hosted by Youtube | 13 months | |
| HSID | Personalized ads displaying and user information collection for videos hosted by Youtube | 1 month | |
| CONSENT ; SOCS | Cookie consent preferences' storage | 11 months | |
| NID | Google Ads | 6 months | |
| SID | User's behavior monitoring and analysis, security of Google user's account | 1 month | |
| AEC | User's behavior monitoring and analysis, security of Google user's account | 6 months | |
| SIDCC | User's behavior monitoring and analysis | 12 months | |
| __Secure-1PAPISID ; __Secure-3PSIDCC ; __Secure-3PSID ; __Secure-3PAPISID ; __Secure-1PSIDCC ; __Secure-1PSID | User's behavior monitoring and analysis | 13 months | |
| __Secure-ENID | Fraudulent login attempts prevention, statistics and marketing purposes following a successful login | 13 months | |
| Google Doubleclick | test_cookie | Used to check that cookies can be set | 1 day |
| AnalyticsSyncHistory ; UserMatchHistory | User's behavior monitoring and analysis | 1 month | |
| bcookie ; bscookie | User's behavior monitoring and analysis | 12 month | |
| li_gc | Cookie consent preferences storage | 6 months | |
| li_sugr | User's behavior monitoring and analysis | 3 months | |
| lidc ; ln_or | User's behavior monitoring and analysis | 1 day | |
| HubSpot | __ptq.gif | Collects data about the visitor's device and behaviour | Session |
| _fbp | Delivers a series of advertisement products such as real time bidding from third-party advertisers | 3 months | |
| G2 | _session_id | Allows the website to present relevant products and/or measure their advertisement efficiency on other websites | 13 days |
| Bing | _uetsid ; _uetvid | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences | 1 day ; 1 year |
| Bing | _uetsid_exp ; _uetvid_exp | Contains the expiry-date for the cookie with corresponding name | Permanent (local storage) |
| ads/ga-audiences | Re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites | Session |
2. How to manage cookie settings
You are informed of the existence and installation of cookies via the information banner displayed on the homepage on the Spendesk’s website and/or on the mobile application.
If you click on the "Deny" button, only technical cookies will be installed on your hardware. By clicking on "Accept", you give your consent to the processing of your personal data by Spendesk and its partners.
You may at any time consult the list of cookies and exercise your rights (acceptance or refusal of all or part of the cookies) (i) via that banner by clicking on "Personalize" or (ii) via the link "Cookie settings" appearing on each page of our website or (iii) on your user space, by going to the "Legals" page via the drop-down menu accessible throughout the navigation.
Important: If you block or subsequently delete strictly necessary cookies, some aspects of our website may not work properly and you may not be able to access all or part of our website.
You can also configure your browser to accept or refuse all or part of the cookies. For more information, please follow the link for your browser:
To manage cookies on Google Chrome,
To manage cookies on Internet Explorer,
To manage cookies on Mozilla Firefox,
To manage cookies on Safari,
To manage cookies on Opera.
3. Data Subject Rights
In accordance with the Data Protection Regulations, you have the right to access, to rectify, to limit, to erase, to object and to portability of the Personal Data concerning you. You can also submit your instructions regarding management of your Personal Data after your death.
If you have any questions or comments about the way we use cookies, you can contact Spendesk Data Protection Officer: privacy@spendesk.com
Regarding third-party cookies placed on our website, they may allow our partners to process your personal data if you accept them. You can see how your personal data is handled on their websites.
To know more about your rights regarding the protection of Personal Data, you may consult the relevant supervisory authority within the jurisdiction in which you reside.
To know more about how Spendesk is processing your personal data, you may consult the Privacy Policy.